Breault was named Chief Executive Officer of Circles in 2009. Since his role as President and now as CEO, Michael led the company’s global expansion into the United Kingdom, France, Brussels, Luxembourg, and Sweden. Today, Michael is spearheading Circles North American growth to define and deliver exceptional service to clients’ employees and customers worldwide.
Michael is also the driving force behind the firm’s proprietary knowledge management initiative, which is uniquely designed to reinforce the link between emerging technology, superior customer experience and local expertise. By continuously developing its technology, Circles creates interfaces that dynamically redefine the interactions between a client and their customers and employees - ultimately driving brand advocacy.
Prior to joining Circles, Michael served as Director, Vice President — Global Cross Marketing at Citigroup. He was responsible for identifying new revenue opportunities for Citigroup's business units by leveraging the existing customer base. Previously, he led British Airway’s loyalty program and was North American Brand Manager for British Airway’s premium brands. Prior to British Airways, Michael worked for Young & Rubicam.
Outside of work, Michael is an avid amateur photographer with a focus on the movement of water. With a B.S. Degree in Natural Resources focused on Landscape Design from the University of Massachusetts, Michael spends his time creating unique landscapes in his yard. His passions include the outdoors, reading, green living, fitness and mentoring entrepreneurs to help position their companies for growth.